U.S. orders under 1 lb. are shipped USPS First Class Mail with no tracking. Orders of 1 lb. or more are shipped via USPS Priority Mail with tracking and delivery confirmation. The eMail may come from Diogenes Ventures, Inc., Gifts4Hams.com or HamPlaques.com, depending on which mailing service we use.
International orders weighing less than 1 lb. are shipped USPS Priority Mail with delivery confirmation. International orders of 1 lb. or over are shipped via USPS Express Mail International with tracking and delivery confirmation.
Shipping and handling charges are calculated on checkout.
On U.S. orders you can expect arrival in 3-4 weeks from the time you place your order.
International orders in 4-5 weeks due to additional shipping time and customs delays.
IMPORTANT: If you need this for a special date, please send a note to firstname.lastname@example.org and we will do everything possible to get it there on time.
Our return policy is quite simple. If you are not satisfied with your order,
you may return it within 30 days for either a replacement or a full refund, including shipping.
Your complete satisfaction is our top priority. We will never question your judgement.
If you have a problem with a transaction, just let us know and we will work with you to resolve it.
You can open an issue by sending an email
We will make every effort to respond to all customer service inquiries within 2 business days.